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Not Turning Freely Troubleshooting Guides

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Bosch WTW87564AU Drum Not Turning Freely by Hand

If a new Bosch WTW87564AU heat-pump dryer's drum feels stiff when it is turned by hand, do not force it, open the cabinet, or run the appliance just to reproduce the concern. The exact Bosch manual says to remove packaging and supplied accessories, check for transit damage, and install the dryer on a firm, level surface, but it does not publish a user hand-rotation pass/fail test.

Bosch · Dryer · Appliance Repair