Coffee Machine Not Dispensing

Use only checks that match the exact appliance or system and its official guide.

1. Check 1

   Turn the machine off, let hot parts cool, and check that the water tank is filled with fresh water and fully seated; do not exceed the model’s marked maximum.

   Expected result: The tank is empty, below the inlet, not seated, or the machine still has no flow with a correctly filled tank.

   Next step: Refill and reseat once according to the manual. If no drink is delivered, continue only with the model’s user cleaning guidance.

   Stop if: Do not open the casing or work on a hot machine.

   Why this matters

   Why: A missing or poorly seated tank can interrupt the water path; if the tank is correct, continue to the outlet and air checks rather than assuming the pump has failed.

2. Check 2

   Run only the model’s permitted water or rinse function into a container, with the machine observed from the front; check whether water emerges from the normal outlet.

   Expected result: Water flows from the hot-water or rinse outlet, only coffee fails, or no water comes out anywhere.

   Next step: Use the exact manual’s priming/rinse, brew-group, and spout steps; do not improvise a pressurized disassembly.

   Stop if: Stop if the condition becomes unsafe or requires opening the appliance.

   Why this matters

   Why: Flow from one outlet points toward the coffee path, while no flow anywhere leaves tank seating, trapped air, blockage, or pump/service causes in scope.

3. Check 3

   Inspect the removable spout, filter/brew group, and capsule or ground-coffee path only as the model manual allows; look for visible coffee residue or scale and clean removable parts with the prescribed method.

   Expected result: A removable outlet or brew path is visibly clogged, or it is clear but dispensing remains absent.

   Next step: Clean and refit only the authorized parts, then make one supervised test. If flow remains absent, arrange service.

   Stop if: Stop if the condition becomes unsafe or requires opening the appliance.

   Why this matters

   Why: A visible removable blockage can restrict coffee flow; a clear path with no dispensing needs model-specific hydraulic or pump diagnosis.

4. Check 4

   Record whether the machine dispenses water but not coffee, dispenses slowly, or stops with a warning after descaling or a mode selection.

   Expected result: The symptom changes after the documented rinse/descale or the same no-dispense condition returns.

   Next step: Stop repeated cycles and contact the manufacturer or qualified service with the model, beverage mode, and result.

   Stop if: Stop if the condition becomes unsafe or requires opening the appliance.

   Why this matters

   Why: A temporary air or scale condition may have cleared; recurrence after the prescribed care indicates a persistent fault or an incorrect model procedure.