On this page
Start here
Quick answer
Treat visible sparks, an electrical flash, crackling, or a flash followed by a trip as an electrical safety event. Stop the Smeg dishwasher and do not start another cycle or reach into the tub, under the appliance, or behind a panel. If you can do so without touching water, smoke, damaged wiring, or the appliance itself, switch it off at the normal control and isolate power at the accessible plug or circuit protection; otherwise leave it alone and keep people away. Close the dishwasher water tap if a leak is present. Observe the event only from a safe distance, record the exact model and any display or breaker behavior, and contact Smeg's country-specific service department. Do not try to locate the arc, dry internal parts, bypass a safety device, or replace a part based on appearance.
Before you begin
Safety first
- Any visible spark, arc, electrical flash, crackling, smoke, burning smell, hot cabinet, exposed wiring, water near the appliance, or tripped protection is a stop-use condition. Do not run another cycle, reset a breaker, open panels, reach into standing water, bypass Aquastop or another safety device, or perform live testing.

Work through in order
Diagnostic checks
Use only checks that match the exact appliance or system and its official guide.
-
Check 1
Stop the Smeg dishwasher immediately when you see a spark, arc, flash, or hear electrical crackling. Do not open the door to inspect the tub, touch dishes or standing water, or start another programme to see whether the event repeats.
Expected result: The appliance is still sparking, smoking, hot, wet, or making an abnormal electrical sound, or the event has stopped and the dishwasher is quiet.
Next step: Keep people and pets away. Continue only with the dry-position isolation decision; do not perform any live test or internal inspection.
Why this matters
Why: An active or recently active electrical symptom cannot be safely classified from the outside. A quiet appliance is not proof that the underlying fault has cleared.
-
Check 2
If the area is dry and you can reach the normal user control, accessible plug, or circuit switch without touching the dishwasher, water, smoke, or damaged wiring, switch the appliance off and isolate its power. If reaching the isolation point is not clearly safe, leave the appliance untouched and move away.
Expected result: Power is isolated without contact with the affected appliance, or the dishwasher cannot be isolated from a safe dry position.
Next step: Do not restore power, reset a tripped breaker, or reconnect the appliance for another test. Contact Smeg service; use an electrician or emergency assistance if the electrical supply, smoke, heat, or exposed wiring remains unsafe.
Why this matters
Why: Isolation removes the immediate operating path, but it does not identify whether the fault is in a cord, control, heater, pump, wiring, moisture path, or another component. Inability to isolate safely is itself a reason not to continue.
-
Check 3
Look from a safe distance for water on the floor, a leaking hose connection, smoke, scorched plastic, or a persistent fault indication. If water is leaking and the water tap can be closed without approaching the affected appliance, close it; do not handle an Aquastop or inlet assembly after a spark.
Expected result: There is a leak or water near the dishwasher, an affected safety system has stopped the water, or there is no visible leak and only the electrical event is known.
Next step: Keep the area clear and leave the dishwasher isolated. If water is spreading or contacting electrical equipment, use local emergency or plumbing assistance rather than entering the area to inspect the machine.
Why this matters
Why: Water can create an additional electrical hazard, while the absence of visible water does not rule out moisture inside the machine. Smeg describes Total Aquastop as a leak-protection system on equipped models, not as a substitute for service after an electrical event.
-
Check 4
Prepare a service report without re-energizing the dishwasher: note the exact Smeg model or product code, the time and location of the flash, the programme stage, any error display, smell, sound, water, smoke, or breaker operation, and whether the appliance had recently been moved or cleaned.
Expected result: The event details and model code are available, or the model cannot be read safely while the appliance remains isolated.
Next step: Send the record through Smeg's country-specific customer-service route and state that the appliance sparked. Do not request or install a board, heater, pump, cable, or other part before diagnosis.
Why this matters
Why: The model and event sequence help Smeg select the correct documentation and service path. A missing model is not a reason to power the appliance again; the service department can advise how to identify it safely.
Use your observations
Decision map
Find the observation that best matches what you see, then follow the next safe action.
-
PATH 01Next step
What you see
Sparking is continuing, there is smoke or a burning smell, the cabinet is hot, or exposed wiring or water is present.
Do this next
Move away, keep others out, and call appropriate local emergency or electrical assistance. Do not touch the dishwasher, water, cord, or breaker if doing so would bring you into the affected area.
Why this path and its safety boundary
Why it matters: The immediate hazard is still active and cannot be safely assessed through a normal dishwasher troubleshooting sequence.
-
PATH 02Next step
What you see
The flash stopped and power was isolated from a dry, accessible position, with no spreading water or ongoing smoke.
Do this next
Leave the appliance isolated and arrange Smeg service. Provide the model, programme stage, and event record; do not reset the breaker or run a test cycle.
Why this path and its safety boundary
Why it matters: The immediate operating risk has been reduced, but a latent electrical or moisture fault remains possible and a restart could reproduce the arc.
-
PATH 03Next step
What you see
A spark occurred together with a leak or water around the dishwasher, whether or not a Total Aquastop system appears to have stopped the supply.
Do this next
Close the water tap only from a safe dry position, keep the appliance isolated, and call Smeg service or qualified electrical/plumbing assistance as appropriate.
Why this path and its safety boundary
Why it matters: The event combines electrical and water risk. Smeg's leak-protection feature can limit water intake on equipped models but does not make the appliance safe to use after sparking.
-
PATH 04Next step
What you see
The model code cannot be reached safely, the dishwasher is integrated, or the spark location is unclear.
Do this next
Keep it isolated and tell Smeg service that the appliance sparked and the model cannot be read safely. Let the service provider determine the identification and inspection method.
Why this path and its safety boundary
Why it matters: The missing detail increases uncertainty; it does not justify moving, pulling out, opening, or powering the dishwasher for identification.
Helpful context
Understand the symptom
Sparking is a stop-use symptom
A flash or arc in or around a Smeg dishwasher can involve an electrical, moisture, wiring, control, or component fault, and the public Smeg pages do not establish a safe way to distinguish those causes without the exact model and a technician's inspection. Do not treat a single flash as harmless and do not repeat the cycle to reproduce it.
Isolate only from a dry, safe position
Smeg's dishwasher information shows electronic controls and, on equipped models, a Total Aquastop system that can shut off water when a leak is detected. These features do not make it safe to touch a wet appliance, open a panel, or work around an inlet hose after sparking. Use only a normal user control or an accessible dry plug or circuit switch when it can be reached without contact with the affected appliance.
Give service a useful event record
Smeg directs owners to the dedicated service department in their country and provides model-specific support routes. Record the model or product code, where the flash appeared, whether the dishwasher was filling, washing, draining, or idle, any smell or sound, whether a display changed, and whether a breaker or safety device operated. Make these observations without powering the dishwasher again.
When checks do not resolve it
Need a professional?
Contact Smeg's country-specific service department after power is safely isolated, or contact local emergency electrical assistance when isolation itself is unsafe. Service is required even if the spark occurred only once.
Safety scope: Any visible spark, arc, electrical flash, crackling, smoke, burning smell, hot cabinet, exposed wiring, water near the appliance, or tripped protection is a stop-use condition. Do not run another cycle, reset a breaker, open panels, reach into standing water, bypass Aquastop or another safety device, or perform live testing.
Have this ready
- Provide the model or product code if safely available, spark location and timing, programme stage, display or indicator behavior, smell or sound, water or smoke observations, and whether a breaker or water-protection device operated.
Common questions
FAQ
Can I run my Smeg dishwasher again after it sparked once?
No. Keep it out of use and do not repeat the cycle. Isolate power only from a safe dry position, close the water tap if a leak is present and it can be reached safely, and contact Smeg service.
Does Smeg Total Aquastop make a sparking dishwasher safe?
No. Smeg describes Total Aquastop as leak protection that can shut off water on equipped models. It does not diagnose or make safe an electrical flash, so leave the dishwasher isolated and arrange service.
Should I open the dishwasher to find where the spark came from?
No. Do not open panels, reach under the appliance, touch wet parts, or inspect live components. Record what was visible from a safe distance and give that information to Smeg service.
What information should I give Smeg after a dishwasher spark?
Give the exact model or product code if safely available, when and where the flash occurred, the programme stage, display or breaker behavior, any smell, sound, smoke, heat, or water, and whether the appliance has been isolated.
Read the exact guide
Official sources
- Smeg Customer ServiceSmeg · Smeg country-specific spare-parts and service routing for appliance support
- Under counter built-in dishwasher 60 cm STFABRD3 SmegSmeg · Smeg dishwasher product identity, electronic controls, water protection, and Total Acquastop features on the identified model
- Dishwasher FAQSmeg USA · Smeg dishwasher Total Aquastop leak-protection explanation and model-dependent appliance guidance
Community feedback
Share a repair observation
Share a plain-text repair observation. Accepted observations are published automatically; this page may take a moment to update.