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Bosch · Dishwasher · Troubleshooting guide

Bosch she3ar76uc 07 dishwasher drain pump error water not draining — dishwasher cycle · e24 e25

For the Bosch SHE3AR76UC/07, preserve whether the display is E24, E25, or both and note the remaining water before resetting.

DishwasherDrain Pump Error Water Not Draining
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Quick answer

For the Bosch SHE3AR76UC/07, preserve whether the display is E24, E25, or both and note the remaining water before resetting. Bosch describes E24 as a drainage problem commonly involving a blocked drain filter, with the drain hose, siphon/air gap, or a garbage-disposal knockout plug also needing checks. Bosch describes E25 as a blocked drain pump or a loose or missing pump cover. Switch the dishwasher off and isolate power before the model-manual-authorized filter or pump-cover check; remove only accessible debris and standing water, and do not remove the pump itself. Check the visible drain hose and sink/air-gap connection without disconnecting a pressurized or wet fitting. If one accessible restriction is corrected and a single permitted test completes, monitor it. If E24/E25 returns, standing water remains, the pump cover will not seat, or any internal pump/control work would be needed, leave the dishwasher off and arrange Bosch-authorized service rather than replacing the drain pump from the code alone.

SHE3AR76UC/07 dishwasher E24 and E25
02

Work through in order

Diagnostic checks

Use only checks that match the exact appliance or system and its official guide.

  1. Check 1

    Before clearing the display, photograph the panel and rating plate and record whether the code is E24, E25, or both, whether water is pooled in the tub, where the programme stopped, and whether there was humming or gurgling. Confirm the rating plate reads SHE3AR76UC/07.

    Expected result: E24 appears alone, E25 appears alone, both codes recur, the code is partial, or the model suffix is different or unreadable.

    Next step: Use the exact SHE3AR76UC/07 manual and preserve the code chronology for service. If the model or code cannot be confirmed, stop at visual safety checks and contact Bosch support.

    Why this matters

    Why: E24 and E25 share a drain symptom but Bosch assigns different primary checks; the model suffix controls which manual steps apply. A partial code or different suffix cannot safely support a pump or cover diagnosis.

  2. Check 2

    Switch the dishwasher off and disconnect power as the owner manual directs. With no powered movement, remove and clean only the user-accessible filter system, then look for standing water or loose food debris around the accessible sump; wear hand protection because debris may be sharp.

    Expected result: The filter is blocked or incorrectly seated, debris or standing water is present around the accessible area, or the filter/sump area is clear while E24 or E25 remains.

    Next step: Refit the filter exactly as the SHE3AR76UC/07 manual shows and continue to the code-specific drain-path check. Do not run repeated cycles with standing water or reach beyond the accessible sump.

    Why this matters

    Why: Bosch links E24 to a blocked drain filter and tells users to check the filter; Bosch also lists debris and standing water as relevant to the drain-pump check. Clearing a visible restriction supports a restricted drain path, but a clear filter does not prove a pump or control fault.

  3. Check 3

    For E25, inspect the drain-pump cover only if the SHE3AR76UC/07 manual permits this user step and the appliance is de-energized. Verify that the cover is present, seated, and secure; if the manual directs removal, remove only the cover, sponge out standing water, and take out loose visible debris without removing the pump or forcing the cover.

    Expected result: The cover is loose or missing, loose debris is visible and can be removed without force, the cover seats correctly, or the cover/pump area cannot be reached without extra disassembly.

    Next step: Replace and latch the cover only as the exact manual directs, then perform at most one permitted test if there is no leak or electrical hazard. Stop and arrange service for a missing/damaged cover, resistance, inaccessible area, or a returning E25; do not substitute a cover or pump by appearance.

    Why this matters

    Why: Bosch states that E25 can result from a blocked drain pump or a loose or missing pump cover. A loose cover or visible debris can explain the code, while a correctly seated cover and clear accessible area leave the pump, hose, wiring, or control unresolved.

  4. Check 4

    For E24 or persistent water, inspect only the visible drain hose, siphon or sink connection, air gap if fitted, and garbage-disposal dishwasher inlet for a kink, sharp bend, blockage, poor seal, or an unremoved knockout plug. Do not disconnect a wet fitting, pull the built-in dishwasher, or place hands in uncontrolled standing water.

    Expected result: The hose is kinked or damaged, the sink/siphon or air gap is blocked, a new disposal still has its knockout plug, the connection is visibly leaking, or the accessible path is clear.

    Next step: Correct only a clearly accessible installation issue according to the model instructions, then test once if Bosch permits. If a hose is damaged, a fitting leaks, or the path is clear but the code returns, shut off water as appropriate and arrange service.

    Why this matters

    Why: Bosch lists the hose, siphon/air-gap path, and disposal knockout plug as E24 drainage causes. A visible installation restriction is more likely than a proven drain-pump failure; a clear path with E24/E25 and standing water requires service diagnosis.

  5. Check 5

    After one permitted correction, run only a short Bosch-approved rinse or test cycle while watching for immediate drainage, recurring E24/E25, a leak, or unusual electrical symptoms. Do not use a reset to erase the chronology or continue operating with standing water.

    Expected result: The cycle drains and completes normally, the code returns after a short period, the code returns immediately, or water remains/leaks.

    Next step: For recurrence, standing water, a leak, or an immediate code, leave the dishwasher off and provide Bosch service with the exact model, code, water level, photos, and checks already completed. Do not order a drain pump from E24/E25 alone.

    Why this matters

    Why: A normal cycle after a corrected filter, cover, hose, or connection supports that accessible condition as a contributor; it does not prove the pump or control is healthy. Recurrence or persistent water means the drain system remains unresolved.

Use your observations

Decision map

Find the observation that best matches what you see, then follow the next safe action.

  1. PATH 01Next step

    What you see

    E24 appears with standing water, and the filter, accessible sump, drain hose, siphon/air gap, or garbage-disposal connection has a visible restriction or installation error.

    Do this next

    With power isolated, correct only the accessible restriction described by the SHE3AR76UC/07 manual, then test once if permitted. Stop and call Bosch service if water remains or E24 returns.

    Why this path and its safety boundary

    Why it matters: This pattern fits Bosch's E24 drain-path causes more closely than a confirmed failed pump; the code still does not establish which internal part is at fault.

  2. PATH 02Next step

    What you see

    E25 appears and the pump cover is visibly loose, missing, or not seated, or the manual-authorized cover inspection finds removable debris or standing water.

    Do this next

    Refit or clean only as the exact manual directs, never remove the pump itself, and perform one permitted test. Use service for a damaged/inaccessible cover or returning E25.

    Why this path and its safety boundary

    Why it matters: Bosch specifically associates E25 with a blocked drain pump or a loose or missing cover, so the cover/debris result is more actionable than ordering a pump. A cover that seats normally does not rule out an internal fault.

  3. PATH 03Next step

    What you see

    E24 and E25 alternate or recur together after the filter, pump-cover, hose, siphon, air-gap, and disposal checks are clear, especially with persistent standing water.

    Do this next

    Leave the dishwasher off, shut off water if a leak is possible, and arrange Bosch-authorized service with the code order, model/serial details, water level, and photographs.

    Why this path and its safety boundary

    Why it matters: The mixed pattern is not evidence of two independently failed parts. Bosch's public checks have narrowed the drain system, but the pump, cover fit, hose path, wiring, or control still cannot be distinguished safely by the code sequence.

  4. PATH 04Next step

    What you see

    The accessible path is clear, the cover is correctly seated, but the dishwasher still will not drain or the code returns immediately after one permitted test.

    Do this next

    Stop further testing and obtain model-specific professional diagnosis. Do not open the cabinet, bypass protection, or select a drain pump from a similar Bosch model.

    Why this path and its safety boundary

    Why it matters: An internal pump, hose, sensor, wiring, or control issue remains possible; the public guidance does not justify naming or replacing one component.

  5. PATH 05Next step

    What you see

    There is a visible leak, uncontrolled water, a damaged hose, exposed wiring, burning smell, electrical trip, sharp inaccessible debris, or any need to move the built-in dishwasher or work on pressurized plumbing.

    Do this next

    Stop the appliance, close the water tap, disconnect power only if it can be done without touching wet electrical areas, and arrange Bosch-authorized service.

    Why this path and its safety boundary

    Why it matters: Water and electrical safety override code interpretation; the next step is outside a safe user check.

Helpful context

Understand the symptom

E24 and E25 are both drain-family indications, but they prioritize different observations. Bosch's E24 guidance starts with the drain filter and also lists the drain hose, siphon connection, and a missing garbage-disposal knockout plug. Its E25 guidance points to a blocked drain pump or a loose or missing pump cover. Neither code alone proves that the pump has failed, and a standing-water condition makes repeated cycles unsafe and uninformative.

Bosch's opened product-service record identifies the assigned appliance as the Ascenta SHE3AR76UC/07 dishwasher and provides the model-specific manual and support route. Use that exact /07 identity for any pump-cover, filter, reset, or replacement decision; a similar SHE3AR76UC model or a generic parts listing is not enough.

When checks do not resolve it

Need a professional?

Call Bosch-authorized service when E24 or E25 returns after the exact SHE3AR76UC/07 filter, pump-cover, hose, siphon/air-gap, and disposal checks; when standing water remains; when the pump cover is damaged, missing, or inaccessible; or when internal pump, hose, sensor, wiring, or control work is needed. Stop immediately for a leak, uncontrolled water, damaged inlet or drain hose, exposed wiring, burning smell, electrical tripping, sharp inaccessible debris, or any need to move the built-in unit or disconnect pressurized plumbing. Do not diagnose or replace a drain pump from E24/E25 alone.

Have this ready

  • The complete Bosch SHE3AR76UC/07 rating-label identity, serial number, exact code and order, photos of the display and water level, programme stage, whether the filter or cover was blocked/loose, drain-hose and sink/disposal observations, and the result of the single permitted test.

Common questions

FAQ

Is E24 the same as E25 on the Bosch SHE3AR76UC/07?

They are both drain-family codes but have different first checks. Bosch describes E24 as improper draining commonly involving a blocked drain filter and related drain-path restrictions; E25 points to a blocked drain pump or a loose or missing pump cover. Neither code alone proves a failed pump.

Can I remove the Bosch drain pump to clear E25?

No. Follow only the exact model manual's user-authorized pump-cover inspection. Bosch's public E25 guidance permits checking the cover and removing accessible debris and standing water, with care around sharp objects; it does not justify removing the pump or opening the cabinet.

What if the filter and hose look clear but E24 or E25 returns?

A clear accessible path narrows the problem but does not identify a pump, hose, sensor, wiring, or control failure. Leave the dishwasher off and arrange Bosch service with the exact /07 model, code history, standing-water observation, and photographs rather than repeating cycles or replacing a part by the code alone.

Read the exact guide

Official sources

  • Appliance Information - Dishwasher | SHE3AR76UC/07Bosch Home Appliances · The opened Bosch product-service page identifies the appliance as an Ascenta dishwasher, prints SHE3AR76UC/07, and provides User Manual, Short Instructions, Installation Instruction, replacement-parts, and owner-support links. It does not by itself diagnose E24 or E25.
  • Dishwasher Troubleshooting: Dishwasher is not drainingBosch Home Appliances · The opened Bosch troubleshooting page recommends consulting the owner manual for filter and pump-cover access, removing debris and standing water with a sponge, caution around sharp objects, reinstalling the cover/filter, and calling support if water still does not drain.
  • Dishwasher Error Codes | Support | BoschBosch Home Appliances · The opened Bosch error-code page lists E24/E-24 and E25/E-25 together with drain-pump-cover, standing-water, hose, air-gap, and drain-path checks, and sends persistent faults to Bosch support.
  • Bosch Dishwasher Error Code E24: How to Fix & Reset | Bosch – Dishwasher Drain Filter Clogged and Not DrainingBosch Home Appliances · The opened Bosch E24 page says E24 means improper draining associated with a blocked drain filter and lists the drain hose, siphon connection, pump-cover seating, and garbage-disposal knockout plug before manual-directed reset or service.
  • Dishwasher Troubleshooting: E25 Bosch Dishwasher Error CodeBosch Home Appliances · The opened Bosch E25 page states that E25 indicates a blocked drain pump or loose/missing drain-pump cover, and gives a cover/debris/standing-water check with caution about sharp debris and the owner manual.

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