Fisher & Paykel Dishwasher Cycle Not Completing

Use only checks that match the exact appliance or system and its official guide.

1. Check 1

   Identify the machine as a DishDrawer (one or two sliding drawers) or a drop-door dishwasher, and note the model number, the affected drawer if there are two, and exactly where the program stops.

   Expected result: A DishDrawer may show a flashing wash modifier or fault pattern for one drawer, while a drop-door model may show a flashing display code; no code may mean the program is paused or the supply was interrupted.

   Next step: Continue with the checks below, but use the matching user guide for the displayed code and record the code before clearing it.

   Why this matters

   Why: Fisher & Paykel documents these as two different platforms, and double DishDrawer models can have a different fault in each drawer. A platform/model match is required before interpreting a code.

2. Check 2

   With the appliance safe to handle, check that the drawer or door is fully closed, keylock is not enabled, and delayed start or an intentional pause is not active. For an integrated DishDrawer, use its documented pause control rather than pulling the drawer open during a wash.

   Expected result: The controls respond and the cycle resumes after the door/drawer is closed or the pause/delay is cleared; or the controls remain unresponsive and a lock or fault indicator remains.

   Next step: If the cycle resumes, observe one complete rinse or wash. If it does not, stop repeated attempts and proceed to the supply and code checks.

   Why this matters

   Why: A DishDrawer can remain paused when its drawer is opened after delayed start, can beep intermittently while paused, and may not start if it is not firmly closed or keylock is on. A drop-door model also will not run correctly if its door is obstructed.

3. Check 3

   Check the household water supply is on and, without moving the appliance or opening plumbing connections, look at the accessible inlet hose for a bend or visible damage.

   Expected result: The tap is off, the inlet hose is kinked, or the machine reports a no-water/supply fault; or the supply is on and the hose is unobstructed.

   Next step: Restore only an obviously closed tap or straighten an accessible hose without disassembling anything, then follow the model guide's resume/reset instruction once. If the supply is present but the fault returns, arrange service.

   Why this matters

   Why: The DishDrawer guide maps A1 to a water-supply fault, while the drop-door guide maps A10 to no water and lists a closed tap, insufficient supply, or a crimped inlet hose as possible causes.

4. Check 4

   After the program has stopped and the appliance is cool, look for standing water and inspect only the user-accessible filter area and visible drain-hose route described by the model guide. Wear cut protection when handling dishes and do not reach into a pump housing containing possible glass.

   Expected result: Water remains above the filter or in the tub/drawer, the visible drain hose is bent, the waste connection is blocked, or the filter is visibly blocked; or the appliance drains normally.

   Next step: Correct only a plainly accessible hose bend or clean the user-removable filter as instructed for that model. Do not remove panels, pump covers, or wiring; persistent standing water or an inaccessible blockage needs a technician.

   Why this matters

   Why: Fisher & Paykel identifies A3 on the cited DishDrawer guide as a drain restriction and A20 on the cited drop-door guide as a drain fault; both guides also identify hose, drain connection, filter, or pump restrictions as model-dependent causes.

5. Check 5

   Read and record any A or F code, flashing modifier, continuous beep, or sanitize/foam alert before attempting the model guide's single reset. On a double DishDrawer, check whether one or both drawers are reporting a fault.

   Expected result: The alert clears and the appliance completes a test rinse, or the same code/beeping returns, the drawer remains full of foam, or a safety-related fault remains.

   Next step: If the guide's safe correction does not clear the fault, turn off water and power at accessible controls and arrange Fisher & Paykel service. Do not bypass interlocks or test internal electrical, heating, pump, or control parts.

   Why this matters

   Why: The DishDrawer guide describes A7 auto-recovery for excess foam and A09 when sanitize conditions were not met after an interruption; it also says persistent codes should be recorded and referred to Customer Care. The drop-door guide uses A10 for no water and A20 for drain faults, so codes cannot be transferred between models.