Samsung wf45t6000aw a5 washer error codes 5c and 4c not draining not spinning — running empty rinse cycle and spin only cycle with wet towels · 5c 4c

Use only checks that match the exact appliance or system and its official guide.

1. Check 1

   Stop the affected cycle when the controls allow it and photograph the display before clearing it. Write down the full model as WF45T6000AW/A5, the exact code capitalization, the selected cycle, whether it was the empty rinse or spin-only cycle, which code appeared first, and whether the drum contained standing water.

   Expected result: The record shows 4C during the empty rinse, 5C during spin-only with wet towels, both codes in the reverse order, or an uncertain/partial display.

   Next step: Keep the washer off while documenting. Use the matching branch below, and do not run another rinse or spin merely to reproduce the display.

   Why this matters

   Why: Samsung defines 4C as a water-fill problem and 5C as a no-drain problem. The cycle stage and order therefore determine which external path gets priority; an uncertain display cannot support a component diagnosis.

2. Check 2

   For a 4C that appeared during the empty rinse, inspect from a dry, safe position that both household water faucets are open, the hot and cold hoses are connected to the matching inlets, and the visible hose sections are not kinked, crushed, leaking, or frozen. Do not loosen a hose or probe an inlet screen.

   Expected result: A faucet is closed or weak, a hose is visibly kinked/damaged/leaking, or the visible supply setup is normal but no water entered before 4C.

   Next step: Correct only a plainly closed faucet or safe visible routing issue. If there is damage, a leak, no usable water supply, or 4C returns with normal connections, leave the washer unused and request model-specific service.

   Why this matters

   Why: The first pattern supports an accessible supply or routing issue. If the faucets and visible hoses are normal but the empty rinse still produces 4C, the fault may be in water entry or sensing and cannot be assigned to a valve from the code alone.

3. Check 3

   For a 5C that appeared during the spin-only cycle with wet towels, wait until the drum is completely still and look only at the visible drain hose, its insertion at the standpipe, and the floor around the washer. Note whether water is visibly left in the drum; keep hands away from wet electrical areas and any hot water.

   Expected result: The drum is empty but the hose is visibly kinked or displaced, water remains in the drum, the floor is wet, or the visible route looks normal and the towels remain waterlogged.

   Next step: Make only a dry external hose-routing correction allowed by the installation instructions. Do not tilt the washer, remove the pump filter, open the drain hose, or test a pump. If water remains, there is a leak, or 5C returns, stop using the washer and arrange service.

   Why this matters

   Why: A 5C means the washer did not drain at the required speed or at all. Standing water and waterlogged towels make an incomplete spin a likely consequence of the drain result, not independent proof of a motor or spin-part failure. A normal visible route with recurring 5C needs deeper service diagnosis.

4. Check 4

   Compare the two events without creating another test: put the codes in chronological order and pair each one with the water state. Mark whether 4C occurred before any water entered and whether 5C occurred only after water was present or after the wet-towel spin attempt.

   Expected result: 4C is first during the empty rinse and 5C is later during spin-only, 5C occurs first or with standing water, or the display order cannot be established.

   Next step: Give the technician the exact sequence, cycle names, whether water entered or remained, and the visible hose observations. Do not combine the codes into a request for a specific valve, pump, sensor, or motor.

   Why this matters

   Why: Samsung's front-load diagnostic sequence checks water valves before its drain check and high-speed spin check. A 4C-first/5C-later pattern supports separate fill and drain branches in that order; a 5C with retained water prioritizes drainage regardless of the user's description that the washer did not spin.

5. Check 5

   Only after the display, water state, and visible connections have been recorded, use a single power cycle if the washer is dry and Samsung's matching code guidance permits it; disconnect power or switch off the washer circuit for the documented interval, then restore power without starting repeated rinse or spin tests.

   Expected result: The code clears once and the washer remains normal, or 4C/5C returns immediately or on the next necessary use.

   Next step: If either code returns, stop resetting and arrange qualified Samsung or appliance service. If the machine is wet, leaking, electrically abnormal, or the breaker trips, do not restore power yourself.

   Why this matters

   Why: Samsung says a reset can clear stored codes but does not fix the underlying condition, and repeated resets erase useful error history. A returning code with normal visible connections is a service branch.